ownCloud 8.0.1 snafu

Upgrade finished
Upgrade finished

Last week, packages for a beta of the upcoming ownCloud 8.0.1 update hit some mirrors accidentally, and some of our users have updated to this version already. It still had some problems and we’ll release the update in the coming days as ownCloud 8.0.2 to make sure to replace the earlier faulty version.

8.0.1 and 8.0.2

ownCloud changed its maintenance schedule with the 8.0 release, moving to a monthly schedule for the updates. With the accidental 8.0.1 release still containing a (now fixed) problem, we’ll move to 8.0.2 right away to make the upgrade work for all users.

Upgrading

While we strive to make ownCloud do the Right Thing without requiring our users to read documentation, release notes and special warnings, reality is that with the multitude of ways people use, manage and upgrade ownCloud systems we can’t always make it work entirely smooth. We do thus recommend to follow our upgrade documentation. Especially when using tarballs, be sure to remove existing ownCloud code and apps (keep only your data and configuration!) as remaining outdated files can cause all kinds of problems.

Note that with ownCloud 8, third-party apps get disabled by default during the upgrade process to prevent compatibility problems breaking your installations. Administrators can re-enable all applications in the administrative interface or using the commandline. When an app is incompatible, it can not be enabled, rather than being allowed to impact the functionality of the ownCloud installation.

If you do encounter any problems, check out this forum thread and please file bugs so we can deal with the problems! Last but not least, help with testing is always greatly appreciated. We want all ownCloud users to have a great experience but we can only fix issues and with the wide variety of scenarios and use cases ownCloud is being used we can only do that if you and other users help us!

Find more ways of seeking help and questions and answers in our FAQ.

18 Responses to “ownCloud 8.0.1 snafu”

  1. Chris

    You might note that asking for support in a blogpost is not the best place. Better use the forums where you also find some hints for upgrading problems: https://forum.owncloud.org/viewtopic.php?f=31&t=26310

  2. Daniel

    Iupdated the owncloud 8 from version 7 and when finished updating on the login page the following is displayed: “This ownCloud instance is currently being updated, which may take a while.
    This page will refresh itself when the ownCloud instance is available again.
    Contact your system administrator if this message persists or appeared unexpectedly.
    Thank you for your patience”
    and I can not do anything else.

  3. Chris

    @Chris Daehn
    https://doc.owncloud.org/ or especially: https://doc.owncloud.org/server/8.0/admin_manual/maintenance/upgrade.html

    No need to google, just reading the linked documentation at https://www.owncloud.org… 😉

  4. Chris Daehn

    Regarding RTFM / docu:
    I’m a user, too. And I never saw any upgrade documentation linked to the download page!

    So: Why the hell have user to google for docs, instead of just clicking on an “upgrade docu” link?

    Just my 2 cents for the admins.

  5. awikatchikaen

    Well …. if a minor update can break addons compatibility, then it’s not a minor update ….
    And even, if the update disabled those one before, the system should enabled the same after….

    • Lukas Reschke

      > Well …. if a minor update can break addons compatibility, then it’s not a minor update ….

      Actually the real problem here was that the 8.0.0 update broke compatibility and this update didn’t disable the applications resulting in a very broken state for many users. Thus this will mainly help persons updating from ownCloud 7 to ownCloud 8 who didn’t read the documentation (which turned out to be a huge percentage of our user-base)

      There are discussions if we want to do this in future only in major releases, see https://github.com/owncloud/core/issues/14754. But until then enabling the required applications shouldn’t take too long 🙂

  6. Jos

    Three more things of note:
    * With the ownCloud 8 release, some users had trouble updating/enabling apps due to SSL certificate problems on our central servers. These have been fixed and we’ll do what we can to ensure it won’t happen again.

    * Updates when using encryption might take multiple hours to multiple days depending on data amount. This will be fixed with 8.0.3. See https://github.com/owncloud/core/issues/14012#issuecomment-76672676 – you can use the occ upgrade tool to do it manually (avoiding time-outs in the web interface). See https://doc.owncloud.org/server/8.0/admin_manual/configuration/occ_command.html#apps-commands

    * APCu below version 4.0.6 is unstable as it crashes the web server process from time to time and thus ownCloud doesn’t use it in such cases. Ubuntu 14.04 users will thus not be able to use it from their repositories, see https://bugs.launchpad.net/ubuntu/+source/php-apcu/+bug/1374892

    • josh4trunks

      Haha, well I didn’t read this till after trying to update from 7.0.4 > 8.0.2.
      I have 265GB of small files encrypted and let ‘occ upgrade’ go all night. When I checked in the morning I exhausted my 128MB memory limit. =O

      Disabled the limit and going to try again. occ seems to start where it left off.

      • Richard Bateman

        In hopes this will help someone else, I had to not only increase the memory limit but also edit owncloud source files (base.php I think) to change the timeout from 3600 seconds (1 hour) to a lot larger than that or my upgrade never completed, it timed out. This definitely seems like a bug in owncloud that the command line upgrade util has a 1 hour timeout…

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